Returns
What is your return policy?
If you find that your purchase isn't the perfect fit or isn't quite what you expected, don't worry! You can return the item within 14 days of receipt for store credit. Just make sure the item is in its original condition. We're here to ensure that you're completely satisfied with your Ardsley & Vine experience.
My item has arrived damaged. What do I do?
We take the utmost care in our packaging and delivery and rarely items may be damaged in transit. If your item does arrive damaged, let us know by sending us a message via our contact page.
What is your return period?
We accept returns and offer refunds for up to 14 days after a product arrives. After this time we cannot accept refunds or returns.
Are there any exceptions to your return policy?
Yes, unfortunately we are unable to accept returns on final sale items or customized orders. We apologize for any inconvenience this may cause. However, if there is an issue with the quality of your order, please don't hesitate to reach out to us and we will work with you to find a solution.
How do I know what size to order?
We understand that it can be challenging to determine the perfect size online. That's why we have a detailed sizing chart available on each product page to help guide you in selecting the right fit.
If you're still unsure, feel free to reach out to our customer service team and they will be happy to assist you.